The Power of Deliberate LIstening | Ronnie Polaneczky | TEDxPhiladelphia

by TEDxTalks
When an angry reader began cursing her out over the phone, newspaper columnist Ronnie Polaneczky had an epiphany: Magic happens when we set aside our judgmen...

Runtime: 18:39

From: YouTube   URL: https://www.youtube.com/watch?v=A343tlP5iUA